{"id":414,"date":"2025-06-15T19:36:29","date_gmt":"2025-06-15T19:36:29","guid":{"rendered":"http:\/\/shapulisboa.com\/contact-us\/"},"modified":"2025-07-20T13:39:00","modified_gmt":"2025-07-20T13:39:00","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/shapulisboa.com\/pt\/contact-us\/","title":{"rendered":"Contacte-nos"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"414\" class=\"elementor elementor-414\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d6187a0 e-flex e-con-boxed e-con e-parent\" data-id=\"d6187a0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-53b62fa e-con-full e-flex e-con e-child\" data-id=\"53b62fa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94e3402 elementor-widget elementor-widget-heading\" data-id=\"94e3402\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contacte-nos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-8b98e13 e-flex e-con-boxed e-con e-parent\" data-id=\"8b98e13\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-25cc7de e-con-full e-flex e-con e-child\" data-id=\"25cc7de\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3b6bcf elementor-widget elementor-widget-heading\" data-id=\"d3b6bcf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Tens alguma d\u00favida?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d1fc57 elementor-widget elementor-widget-heading\" data-id=\"4d1fc57\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Estamos aqui para ajudar.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7f8b4b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c7f8b4b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-cff97e8 e-con-full e-flex e-con e-child\" data-id=\"cff97e8\" data-element_type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-af986b4 e-con-full e-flex e-con e-child\" data-id=\"af986b4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5f87e0 elementor-widget elementor-widget-hfe-infocard\" data-id=\"c5f87e0\" data-element_type=\"widget\" data-widget_type=\"hfe-infocard.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"hfe-infocard\">\n\t\t\t\t\t\t\t\t\t<div class=\"hfe-infocard-title-wrap\">\n\t\t\t\t<h3 class=\"hfe-infocard-title elementor-inline-editing\" data-elementor-setting-key=\"infocard_title\" data-elementor-inline-editing-toolbar=\"basic\" >Compras<\/h3>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfe-infocard-text-wrap\">\n\t\t\t\t<div class=\"hfe-infocard-text elementor-inline-editing\" data-elementor-setting-key=\"infocard_description\" data-elementor-inline-editing-toolbar=\"advanced\">\n\t\t\t\t\tPara qualquer quest\u00e3o, pedido especial ou se est\u00e1 \u00e0 procura de um produto espec\u00edfico, basta deixar uma mensagem. Pode enviar um e-mail diretamente para info@shapulisboa.com ou preencher o formul\u00e1rio que se encontra abaixo. Iremos responder com a maior brevidade poss\u00edvel.\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fc9eee elementor-widget elementor-widget-heading\" data-id=\"8fc9eee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">info@shapulisboa.com<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c892a20 elementor-widget elementor-widget-heading\" data-id=\"c892a20\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">@shapu.lisboa<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7f18638 e-flex e-con-boxed e-con e-parent\" data-id=\"7f18638\" data-element_type=\"container\" id=\"contact-section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9050820 e-con-full e-flex e-con e-child\" data-id=\"9050820\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-556be50 elementor-widget elementor-widget-hfe-infocard\" data-id=\"556be50\" data-element_type=\"widget\" data-widget_type=\"hfe-infocard.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"hfe-infocard\">\n\t\t\t\t\t\t\t\t\t<div class=\"hfe-infocard-title-wrap\">\n\t\t\t\t<h2 class=\"hfe-infocard-title elementor-inline-editing\" data-elementor-setting-key=\"infocard_title\" data-elementor-inline-editing-toolbar=\"basic\" >Voc\u00ea conta-nos. N\u00f3s ouvimos.<\/h2>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfe-infocard-text-wrap\">\n\t\t\t\t<div class=\"hfe-infocard-text elementor-inline-editing\" data-elementor-setting-key=\"infocard_description\" data-elementor-inline-editing-toolbar=\"advanced\">\n\t\t\t\t\t<p>Estamos aqui para ajudar! Quer tenha uma quest\u00e3o sobre os nossos produtos, uma encomenda, ou queira apenas partilhar a sua opini\u00e3o, teremos todo o gosto em ouvi-lo(a).<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3d4ce27 e-con-full e-flex e-con e-child\" data-id=\"3d4ce27\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e18bdf elementor-widget elementor-widget-shortcode\" data-id=\"2e18bdf\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"wpforms-container\" id=\"wpforms-4414\"><form id=\"wpforms-form-4414\" class=\"wpforms-validate wpforms-form\" data-formid=\"4414\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/pt\/wp-json\/wp\/v2\/pages\/414\" data-token=\"8dd3e01119838b9cd830d11732411d6d\" data-token-time=\"1776408899\" data-trp-original-action=\"\/pt\/wp-json\/wp\/v2\/pages\/414\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-4414-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-4414-field_0\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-4414-field_0\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][0]\" placeholder=\"Nome\" required><\/div><div id=\"wpforms-4414-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label wpforms-label-hide\" 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name=\"wpforms[fields][2]\" placeholder=\"Mensagem\" required><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-field wpforms-field-hp\"><label for=\"wpforms-4414-field-hp\" class=\"wpforms-field-label\">Name<\/label><input type=\"text\" name=\"wpforms[hp]\" id=\"wpforms-4414-field-hp\" class=\"wpforms-field-medium\"><\/div><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v2\" ><div class=\"g-recaptcha\" data-sitekey=\"6LdOOp8rAAAAAGDpjj1JV3lS3NEefTvph6kn7Bsl\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-recaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"4414\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/shapulisboa.com\/pt\/wp-json\/wp\/v2\/pages\/414\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-4414\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Send Message\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar Mensagem<\/button><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"pt\"\/><\/form><\/div>  <!-- .wpforms-container --><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-efe55d7 e-flex e-con-boxed e-con e-parent\" data-id=\"efe55d7\" data-element_type=\"container\" id=\"faq-section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49d1567 elementor-widget elementor-widget-heading\" data-id=\"49d1567\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faa23db elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"faa23db\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-faa23db\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"faa23db\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"what-kind-of-products-do-you-sell\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2621\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Que tipo de produtos vendem?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2621\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"what-kind-of-products-do-you-sell\"><p class=\"p1\">Na SHAPU, oferecemos uma sele\u00e7\u00e3o criteriosa de facas e material de cozinha Japon\u00eas, sendo o foco principal as facas Japonesas, provenientes diretamente do Jap\u00e3o devido ao excepcional artesanato, desempenho e car\u00e1ter.<\/p><p class=\"p1\">Para al\u00e9m da nossa cole\u00e7\u00e3o Japonesa, tamb\u00e9m contamos com facas provenientes de outros pa\u00edses, sempre escolhidas pela sua qualidade, e contribui\u00e7\u00f5es para o of\u00edcio.<\/p><p class=\"p1\">\u00c9 ainda poss\u00edvel encontrar, diferentes utens\u00edlios de cozinha e uma despensa com ingredientes de alta categoria para elevar a experi\u00eancia na cozinha.<\/p><p class=\"p1\">Nota: As descri\u00e7\u00f5es dos produtos, bem como fotos e especifica\u00e7\u00f5es, s\u00e3o dadas como guia, sendo que poder\u00e3o existir algumas diferen\u00e7as, uma vez que os produtos s\u00e3o feitos \u00e0 m\u00e3o, tornando-os \u00fanicos.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"are-prices-final\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2622\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Os pre\u00e7os s\u00e3o fixos?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2622\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"are-prices-final\"><p class=\"p1\">Todos os pre\u00e7os est\u00e3o em Euros e incluem IVA. Os custos de envio n\u00e3o est\u00e3o inclu\u00eddos e ser\u00e3o adicionados na p\u00e1gina do pagamento, sendo que depender\u00e3o do destino e do tipo de entrega selecionado.<\/p><p class=\"p1\">SHAPU Lisboa reserva o direito de verificar e ajustar os pre\u00e7os se algum erro for detectado. Se tal acontecer, ir\u00e1 ser informado para que possa confirmar ou cancelar a encomenda.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"is-everything-in-stock\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2623\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">T\u00eam tudo em stock?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2623\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"is-everything-in-stock\"><p class=\"p1\">O nosso objetivo ser\u00e1 sempre ter todos os produtos em stock. No entanto, em raras excep\u00e7\u00f5es, os valores de stock podem n\u00e3o ser os corretos devido \u00e0 alta procura ou erros de sistema. Caso pe\u00e7a um item que n\u00e3o tenhamos dispon\u00edvel, ir\u00e1 ser contactado e iremos oferecer uma alternativa ou aceitaremos o cancelamento da encomenda.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-place-an-order\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2624\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Como posso fazer uma encomenda?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2624\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"how-do-i-place-an-order\"><p class=\"p1\">Apenas dever\u00e1 adicionar os itens que deseja no carrinho e seguir para o processo de pagamento. Assim que a encomenda for confirmada e o pagamento processado, ir\u00e1 receber um e-mail de confirma\u00e7\u00e3o com todos os detalhes da encomenda.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-you-ship-and-what-are-the-costs\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2625\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Como \u00e9 feito o envio e quais os custos?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2625\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"how-do-you-ship-and-what-are-the-costs\"><p class=\"p1\">Todas as encomendas online s\u00e3o processadas assim que recebidas. Uma empresa externa de envio far\u00e1 a recolha das encomendas todas as manh\u00e3s de Segunda, Quarta e Sexta-Feira.<\/p><p class=\"p1\">Os envios s\u00e3o feitos para Portugal e algumas localiza\u00e7\u00f5es internacionais.<\/p><p class=\"p1\">Os envios para Portugal, por norma, demoram 1 a 3 dias \u00fateis, j\u00e1 nos envios internacionais os tempos podem variar.<\/p><p class=\"p1\">Os c\u00e1lculos do valor do envio s\u00e3o feitos com base na localiza\u00e7\u00e3o e tamanho da encomenda, o pre\u00e7o final aparecer\u00e1 na p\u00e1gina de check-out. N\u00e3o ser\u00e3o cobertas taxas de alfandega ou tarifas de importa\u00e7\u00e3o para as encomendas internacionais, tal estar\u00e1 a cargo do comprador.<\/p><p class=\"p1\">Se precisar de ajuda com uma entrega especifica ou preferir algum m\u00e9todo de envio diferente por favor contacte-nos por email info@shapulisboa.com<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-return-or-exchange-a-product\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-2626\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Posso devolver ou trocar um produto?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2626\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"can-i-return-or-exchange-a-product\"><p class=\"p1\">Todas as vendas s\u00e3o finais, tanto online como em loja, e n\u00e3o oferecemos devolu\u00e7\u00f5es em dinheiro.<\/p><p class=\"p1\">N\u00e3o obstante, estamos dispostos a oferecer um vale de cr\u00e9dito em loja ou trocas desde que o produto esteja novo e em perfeitas condi\u00e7\u00f5es, dentro de 14 dias ap\u00f3s a compra. \u00c9 requerido o pacote original, bem como prova de compra, recibo\/fatura.<\/p><p class=\"p1\">Itens que foram utilizados, sem a caixa original ou sem prova de compra poder\u00e3o estar eleg\u00edveis para um cr\u00e9dito parcial em loja. Contacte-nos por <a href=\"mailto:info@shapulisboa.com\"><span class=\"s1\">info@shapulisboa.com<\/span><\/a> e iremos ajudar da melhor forma poss\u00edvel.<\/p><p class=\"p1\">Regemo-nos pela qualidade dos nossos produtos e, apesar dos defeitos serem raros, iremos trocar qualquer produto que apresente defeito.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-if-my-order-arrives-damaged\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-2627\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">E se a minha encomenda chega danificada?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2627\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"what-if-my-order-arrives-damaged\"><p class=\"p1\">Pedimos-lhe que verifique a sua encomenda assim que a mesma chegar. Se tiver danos vis\u00edveis, por favor reporte diretamente \u00e0 empresa de entregas e contacte-nos de imediato. Tire fotografias, envie as mesmas para <a href=\"mailto:info@shapulisboa.com\"><span class=\"s1\">info@shapulisboa.com<\/span><\/a> e iremos resolver o mais depressa poss\u00edvel.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-payment-methods-do-you-accept\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-2628\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Quais os m\u00e9todos de pagamento que aceitam?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2628\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"what-payment-methods-do-you-accept\"><p class=\"p1\">Aceitamos a maioria dos cart\u00f5es de cr\u00e9dito e d\u00e9bito. Todos os pagamentos s\u00e3o processados de forma segura. A SHAPU usa encripta\u00e7\u00e3o SSL para garantir que todas as transa\u00e7\u00f5es s\u00e3o seguras.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-your-products-come-with-a-warranty\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-2629\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Os produtos t\u00eam garantia?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2629\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"do-your-products-come-with-a-warranty\"><p class=\"p1\">Sim, todos os itens t\u00eam a garantia requerida pelas leis europeias.<\/p><p class=\"p1\">No entanto a garantia n\u00e3o cobre:<\/p><p class=\"p1\">- Uso incorreto do material ou quedas do mesmo<\/p><p class=\"p1\">- Desgaste normal<\/p><p class=\"p1\">- Modifica\u00e7\u00f5es n\u00e3o autorizadas, bem como afia\u00e7\u00e3o<\/p><p class=\"p1\">- Uso fora dos prop\u00f3sitos culin\u00e1rios<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-buy-from-outside-portugal\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-26210\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Posso comprar fora de Portugal?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-26210\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"can-i-buy-from-outside-portugal\"><p class=\"p1\">Sim, tamb\u00e9m fazemos entregas internacionais. Para pa\u00edses que n\u00e3o est\u00e3o listados na p\u00e1gina de checkout, por favor contacte-nos por email ou instagram @shapu.lisboa<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"are-you-open-to-industry-collaborations\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-26211\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Est\u00e3o abertos a parcerias dentro da ind\u00fastria?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-26211\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"are-you-open-to-industry-collaborations\"><p class=\"p1\">Sem d\u00favida! SHAPU Lisboa foi pensado e constru\u00eddo para chefs por um chef.<\/p><p class=\"p1\">Se trabalha num restaurante, \u00e9 um chef, cozinheiro, ou gosta de cozinha no geral contacte-nos! Verifique tamb\u00e9m a nossa pagina de contatos para se inscrever no nosso programa e juntar-se \u00e0 comunidade SHAPU Lisboa.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ef25686 e-flex e-con-boxed e-con e-parent\" data-id=\"ef25686\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-0866ccb e-con-full e-flex e-con e-child\" data-id=\"0866ccb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a98c6c9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a98c6c9\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad81ae1 elementor-widget elementor-widget-heading\" data-id=\"ad81ae1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Siga-nos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aab7a5 elementor-shape-rounded elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"2aab7a5\" data-element_type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-65ca331\" href=\"https:\/\/www.instagram.com\/shapu.lisboa\/#\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<i class=\"fab fa-instagram\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Contact Us Have any queries? We&#8217;re here to help.\u200b Sales For any questions about your purchase\u2014including returns, missing items, or damaged goods\u2014please contact us by email or through our online form. info@shapulisboa.com @shapu.lisboa You tell us. We listen. We&#8217;re here to help! Whether you have a question about our products, an order, or just want [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-414","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/shapulisboa.com\/pt\/wp-json\/wp\/v2\/pages\/414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shapulisboa.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shapulisboa.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shapulisboa.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shapulisboa.com\/pt\/wp-json\/wp\/v2\/comments?post=414"}],"version-history":[{"count":0,"href":"https:\/\/shapulisboa.com\/pt\/wp-json\/wp\/v2\/pages\/414\/revisions"}],"wp:attachment":[{"href":"https:\/\/shapulisboa.com\/pt\/wp-json\/wp\/v2\/media?parent=414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}